What was your last purchase for office? What better to choose for call center?
My last purchase was two phone and call recorders https://apps.apple.com/us/app/call-recorder-for-iphone/id1503665233 for them. I open call center so recorders will need apps for work. Moreover, new agents can learn the skills required for outbound sales by listening to the recordings of exceptional calls by pro agents. Even senior agents can improve their performance by periodically analyzing their recorded calls with challenging customers.